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News A-Systems

A-Systems supports you

 

A-Systems supports you

 

 

For A-Systems, beyond proposing a performing software, it is mandatory to give their customers a complete service, adapted to each one's needs. Therefore, the whole team works for proposing different services to support you in every situation.

 

Support adapted to your needs

Formulation  

Tutorial

Training is the basis for a pertinent and efficient use of a software. The A-Systems team proposes to their clients “online videos” so they can train themselves at their pace and review as much as needed the topics they want.

 

Online screen sharing  

 After seeing all the different tutorials, you may have a few questions without an answer. A-Systems organises online sessions to respond to punctual questions. These sessions are ideal to find the answers to specific problems.

 

Onsite

An instructor from our team can equally go to your company on your demand. This paying training can be taken under your training budget.

 

Training sessions at Versailles

Several times per year, training sessions are organised in our headquarters at Versailles. These training sessions are the opportunity to view or review all the tools available in your package. Next training session will be held on September 14th.

 

 

Constant exchange with customers  

Technical Tuesdays

Allix evolves constantly, therefore, in order to give Allix users updates on how to enhance the usage of all tools available in Allix3, a Tuesday each month, a member of the technical team presents a different thematic and responds to your questions.

 

Helpline

In case of difficulty, our customers can reach the technical support team thanks to our helpline. We would do our best to solve your problem as soon as possible.

 

Direct assistance

Thanks to some remote assistance tools, our technical team can quickly take control of your computer or laptop and help you solve technical difficulties that you may find.

 

Updates

The software developed by A-Systems evolve avec time. As improvements are made constantly, updates are available to upload directly from the software itself.

 

 

For more information about the technical support by A-Systems Team,

please contact us to This email address is being protected from spambots. You need JavaScript enabled to view it.

 

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Disclaimer

Conception and realisation : Rollingbox